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Brighton Office: 01273 27 57 24

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Testimonials

Brighton Plumbing and Heating Services (BPHS) is a friendly and efficient family run business which has grown through recommendation. Here are testimonials from some of our customers over the past few years.

Our Customer Testimonials

Marcus is a great plumber. He sorted out our central heating, got our shower working again and changed our kitchen sink mixer taps. Only the last of those jobs was straightforward – the first two needed a combination of intelligence, common-sense, detective work, sourcing the correct components, removing old and installing new in places difficult to access. Marcus carried out all his work quickly and in a sympathetic fashion and left everything very neat, clean and tidy. I recommend him to anyone.

John & Liz, Lewes, March 2015

Marcus performs miracles with heating systems. My radiators did not keep the house warm downstairs and overheated us upstairs. He spent hours working out all the factors contributing to the problem, and then solved it permanently.
He always works with real consideration and understanding. He is extremely courteous, reliable and reasonably priced.

Pru, Shoreham-by-Sea, Jan 2015

Marcus of Brighton Plumbing and Heating have both installed a new boiler for me and also quickly addressed any jobs I may have, he has come straight around when I have had leaks and wanted to move radiators and is not only dedicated but I trust him to leave and be able to let him get on with a superb job. When I had a gas leak Marcus stayed with my gas meter until the gas company was able to attend and has always been very good value.

Lloyd Russell-Moyle , Brighton August 2014

Marcus is a wonderful plumber. He has done an array of different jobs for me in different properties, Boiler installations and services, fault finding, relocating kitchens and bathrooms, all sorts. His workmanship is brilliant; tidy, careful and precise. His advice and support in planning is safe, logical and trustworthy. He prices well and sticks to his quote (unless the job changes). He is friendly, courteous and generally a nice man to have around. I have recommended him to many people.

Anna, Brighton, May 2014

Marcus carried out an amazing job installing our new boiler and we are very happy with the results.  Marcus gave us an accurate quote at a reasonable price.  He is knowledgeable, friendly and polite with very good communication throughout the installation. Always on time and amazing attention to detail, clean and tidy. We would recommend Marcus with no hesitation!

David Shaw, Brighton March 2014

As this company came highly recommended by several neighbours I was notsurprised to receive a good service; however I was surprised at just howexceptional this was.

The design of my flat presented some real potential problems with boiler installation. I had quotes from British Gas and another local company as well. Neither provided satisfactory solutions. Marcus considered the challenges carefully and came up with a very much simpler and cheaper
option.

The entire service was second to none. The installers were punctual,courteous, efficient and considerate. The installation caused minimal inconvenience. They cleared up as they went along and cleaned up at the end of each day; including hoovering the areas exposed!

After installation the making good process was well coordinated and again executed to a very high standard.

Overall this was an extremely positive experience and I have no hesitation in recommending this company.

Norman Mark, Brighton, February 2014

” We would not hesitate to recommend Marcus and Brighton Plumbing and Heating, he takes the time to properly assess a situation and make sure the solutions will work. He is fast, reliable and good value for money. He has managed to sort out a very complicated system and leave us with a more manageable and organised system. Hope you have a great Christmas and New Year and I’ll be in touch in Feb for service at our house. ”

Dan Lamont , Portslade, December 2013

Marcus Barry has just done major plumbing renovations on our house, he has created two bathrooms in very cramped areas and put in piped underfloor heating throughout the ground floor. We are very happy with his work, he stuck to budget and the UFH is a delight! I thoroughly recommend him as a great plumber, a thoughtful planner, good value and a reliable worker.

Annie Peel, Hove, September 2013

” Just wanted to thank you so much for the absolutely brilliant job you did on the surface re-piping of my whole flat. Not only were you courteous, as always, but the job you produced was outstanding and sympathetic to keeping the visable pipe work to a minimum. You are always tidy and work to a very high standard. I wouldn’t hestitate recommending you to friends, family, and alike. ”

Sarah,Brighton , July 2013

‘I am delighted to write recommending Marcus Barry and Brighton Plumbing and Heating Services who recently installed a very efficient, Viessmann high performance boiler with storage in my home (the installation appeared in their tweet of 18/06/13) as well as refurbishing a small cloakroom and installing a new shower. Throughout from the initial consultations, setting out the options for discussion, through lead in and finally the installation itself were all handled very professionally and efficiently and all in a very friendly and personal manner. The works in my house were planned to take 7 days and they were completed in exactly that time frame. Marcus was always punctual and worked solidly all day, unlike other tradesmen I’ve had working in my house before. Always polite and very courteous he was very aware of the naturally disruptive nature of the work he was doing but did everything he could to minimise our inconvenience during the installation period. Testament to the thoughtful approach throughout.

In summary, I would recommend BPHS without hesitation and have already done so to my friends. I certainly know who I’l be contacting for any future plumbing or servicing work I need !.

Mike, Shoreham June 2013

“I would like to thank you for completing the job on time, and to a very high standard. You worked around us and the kids, you were tidy, efficient, friendly and approachable, and above all, good value. I appreciated your commitment to quality components as well as attractive finishing. I would not hesitate to recommend you to anybody requiring heating or plumbing work done. “

Nick, Steyning January 2013

I commissioned BPHS to install a new boiler, new shower and new bath.  I also wanted the boiler relocating so it wasn’t in a bedroom.  During an initial visit a new location for the boiler was chosen and we discussed my exact requirements.  BPHS recommended a super-efficient boiler, with integral hot water tank and sophisticated controls.

The new boiler was installed while we were on holiday, making life much easier for us.  The house is now beautifully warm with a steady constant temperature, whatever the weather outside.  In fact you can be so unaware of how cold it is outside that opening the front door can be a real shock!  The new boiler is also very quiet.  Hot water is available nice and quickly, without the usual combi-boiler delay!  The new bath and shower look great and are a real asset to the house.

I would recommend BPHS without reservation.

Andrew Giles, Woodingdean October 2012

Many thanks for sorting out boiler out! As a Director of Royal View, I will ensure other lease holders are aware of your services and how happy we were!

Chris, Brighton, October 2012

We have used Brighton Plumbing and Heating Services to install two new bathrooms over the last 12 months, including tiling and electrical work. Marcus and his team have always provided an excellent, professional and friendly service. The specification was discussed thoroughly before work commenced and we were assured that our needs were being met. Work was started and completed on time, to budget and to a very high standard. The team was really tidy throughout and it was a pleasure to have them in the house. We would highly recommend them. Marcus has also recently helped to install a new radiator and overhaul the heating system in our new house. Once again, the service he provided was timely, efficient and a very high standard. We will definitely use him again in the future.

Sara and Gary , Hove, October 2012

We are delighted to provide this reference for Marcus who has done a number of jobs for us in the past two years. Each project he has undertaken for us has been of a very high quality, on time and within the estimate he provided. The site has always been left very clean and all waste materials removed.

In addition to the above Marcus is just a lovely person to have working in your home!

I would have no hesitation in recommending him for other work. Please do not hesitate to contact us for more details.

Tom & Mel Perry, Hove, June 2012

I am very happy to provide a testimonial for Marcus Barry & BPHS. My house in central Brighton needed refurbishment this summer after three ears of wear & tear being occupied. Marcus was recommended by another tradesman doing work at the house because I had repeatedly had great difficulty finding a reliable, expert and reasonably priced heating engineer to sort out the serious problems with the boiler and heating system. Marcus arrived promptly and immediately set about the complicated business of dismantling the kitchen and boiler. It took the flexibility of a contortionist to sort out, attention to detail was meticulous, every route was explored to minimise costs, managing to salvage the boiler and make it run again very efficiently with no problems whatsoever. I was charged by the hour, very reasonably, with work being done on different days including the weekend, to keep costs low while parts where ordered and delivered. This was so different to what had happened with others who had worked on the boiler previously. Several had quoted on the basis that the boiler could not be repaired and must be replaced. I can thoroughly recommend Marcus and BPHS, absolutely first-rate in every way.

John Rafferty, Brighton, December 2011

I thought I would drop you a line to say how impressed I have been with your services this year. I have been in need of a plumber several times at my rental property and at my home this year, the last occasion being in November when you spoke to my tenant and agreed to assist her as there was a leak she could not stop. Despite the fact that it was after 5 o clock on a Friday & short notice, you agreed to travel from Brighton to Worthing to tackle this problem immediately. You solved the problem, stopped the leak then rang me back the same evening to say what you had done. I thought this was excellent service and I was pleasantly surprised when I found out your call out rates for this, which are highly competitive.

I am very pleased that I have you to call upon for Plumbing services as you are always courteous and friendly and take the time to explain in language I can understand how the problem has been caused and what the solutions are.

John Robinson, Worthing, December 2011

We have recently had a new ensuite shower room & downstairs cloakroom installed by Brighton Plumbing & Heating Services. Marcus and the team arrived on time, fully prepared and kept us fully informed at all times. The work was completed on time, to high standard and so well organised. Everyone’s enthusiasm, thought, care and attention to detail were hugely refreshing. We have nothing but good things to say about the works by the whole team from installation, tiling and electrical works to plastering and carpentry and still have to pinch ourselves to believe the wonderful transformation. If anyone is looking for a reliable service we would have absolutely no hesitation in singing the company’s praises and recommending them.

When having work done it is not always about the price (although it’s a bonus that they are competitive) it is about having trust and faith in a company and what they can offer in terms of service and expertise.

What we can say is expect ‘Job expertly done’ Thank You!

Alison Hewett, Burgess Hill, November 2011

I called Marcus at the ungodly hour of 6am one morning as my boiler had failed.

Amazingly, Marcus was with me by 10am the same day, and repaired the boiler quickly while chatting away to my family.  A fantastic service.

I look forward to working with Marcus in the future, especially within the alternative energy sector where I know his green heart lies!

Jim Miller, Hove, March 2010

Marcus Barry of Brighton Plumbing and Heating paid a visit to our house yesterday to service our boiler, have to say, we had been a bit remiss in having regular checks on the boiler.

Marcus was extremely thorough, paid attention to detail, and conducted a number of tests that are required of his profession, checking that gas mains supply was as it should be too.

Marcus talked through any remedial action that we had to take, which was minimal and pertained to having a clear gap around the boiler casing.

I was extremely impressed with his knowledge and feel a lot happier that my boiler has had a seal of approval by someone who is registered to do so.  I have no hesitation in recommending Marcus Barry and his services, and the next time I’m asked if I know of any good plumbers?  I can most definitely say YES!

Micala Wilkins, Portslade, December 2009

Marcus has done four jobs at our house, fitting a new toilet and a dishwasher, helped plug a leak and fixed our central heating system. Our every occasion Marcus has been brilliant, totally reliable, on time, tidy, has explained stuff very clearly and has charged an extremely reasonable rate. I would not only recommend him to people in the future – I already have in the past!

Paul, Brighton, November 2009

I’ve used these guys on more than one occasion, and would not hesitate to use them again. Realistic quotes, and work finished on time to a high standard. They did an absolute amazing job with my new shower, radiators and boiler. I Would definitely recommend BPHS, real good traders.

Jooles Wilson, Brighton, 2009